Privacy Policy
Last updated: 29 May 2025
This Privacy Policy explains how your personal data is collected, used, and protected when you visit this website or contact me for counselling services.
1. Data Controller
Aernout Zevenbergen
Chemin Falconnier 45, 1260 Nyon, Switzerland
2. What Data is Collected
- Name, email address, phone number (via contact form or email)
- Booking details (via eTermin or other systems)
- Health-related or sensitive personal information (only if voluntarily shared for therapeutic purposes)
- Technical data (IP address, browser, etc. via cookies or analytics tools)
3. Purpose of Data Collection
- Responding to inquiries and appointment requests
- Providing psychological services
- Administrative and billing purposes
- Compliance with legal obligations
4. Legal Basis
Data is processed based on your consent, contractual necessity, or legitimate interest in providing professional services.
5. Third Parties
- Hushmail (secure email)
- eTermin (booking and calendar)
- Google Analytics (website statistics)
- Stripe or other payment processors (if applicable)
6. Data Storage & Retention
- Session notes and client records are stored securely and retained according to Swiss legal requirements (typically 10 years)
- Website and booking data retained only as long as needed for services
7. Your Rights
- Access, correction, or deletion of your data
- Object to processing
- Withdraw consent at any time
8. International Transfers
Some data may be transferred outside Switzerland (e.g. Hushmail or Google), but only to countries or providers with adequate data protection safeguards.
9. Cookies
This website uses essential cookies and anonymous analytics. No marketing cookies are used. You may manage cookies via your browser settings.